Technical Support

• After sales response

  Set up a dedicated after-sales contact person to respond to customer feedback within 7 * 24 hours; Quality problem handling: If it is indeed a production problem, provide a solution within 48 hours, analyze the root cause, and output a Corrective and Preventive Action Report to avoid recurrence.

• Process optimization

  Regularly review with customers and adjust production plans based on feedback; Data precipitation: Input customer requirements, sample standards, production parameters, etc. into the system to form a "customer exclusive database", improving the efficiency of subsequent customization